Thank you for shopping with The Memory Trunk Co. We are committed to delivering your order accurately, in good condition, and on time.
Processing Time
All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method selected.
Shipping
Standard shipping typically takes 5–7 business days. Expedited shipping options may be available at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order online.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us at your earliest convenience so we can resolve the issue promptly.
Contact Us
If you have any questions about your shipment, please reach out to us and we'll be happy to help.